توجه: محتویات این صفحه به صورت خودکار پردازش شده و مقاله‌های نویسندگانی با تشابه اسمی، همگی در بخش یکسان نمایش داده می‌شوند.
۱Organizational Agility: New conceptual Framework for uncertainty and change proficiency
نویسنده(ها): ،
اطلاعات انتشار: پنجمین کنفرانس بین المللی مدیریت، سال
تعداد صفحات: ۱۶
In business environment, if there is one constant thing , it is certainly change. But to respond effectively to the changes that occur in environment, organizations need to learn about arganizational agility. In this paper, we have presented on integrated methodology for organizational agility based on literature review.<\div>

۲The role of E–service capability and Research and Development capability in Organizational performance
نویسنده(ها): ،
اطلاعات انتشار: کنفرانس سالانه مدیریت و اقتصاد کسب و کار، سال
تعداد صفحات: ۱۱
The purpose of this study is to investigate the capability of e–service innovation, research and development capability and its impact in a firm’s performance outcomes. Data were collected from 021 manufacturing managers working in the industrial estates of Guilan (located in North of Iran) and analyzed using a structural equation modeling methodology. The results show that there is a significantly positive relationship between e–service and R & D capability and incremental service innovation, which, in turn, leads to new service innovation. Our analysis shows that the impact of e–service innovation on firm outcomes begins with e–service and R & D capabilities and these factors positively influences organizational outcomes. But, the results don’t show a positive relationship between e–service and R & D capability on radical service innovation<\div>

۳Designing and Implementing the Maintenance Measurement and Improvement System (Electricity Company as Case Study)
اطلاعات انتشار: World Applied Sciences Journal، بيست و هشتم،شماره۱۲، ۲۰۱۳، سال
تعداد صفحات: ۱۰
The purpose of this study is to design and implement the measurement and improvement system for maintenance that leads to improve and promote the maintenance conditions purposely in terms of organizational goals and strategies. In order to this, a model has been developed for realizing the research purpose based on the literature review and then the model has been implemented in the electricity company through the present organizational structure and the suggested team–based structure. This article seeks to express the steps of system designing and the results of its implementation. The main steps that have been conductedfor realizing the research purpose are determining the measures, determining the measurement periods, goal–setting, designing a measurement system, measuring and defining the corrective activities. Designing and implementing the measurement system and maintenance measurement and improvement result in the different outputs that some of them have been indicated in the following section. *Considering the maintenance systems from different perspectives leads that not only technical aspect is attended, but also other aspects are considered. *Reviewing and detonating the measures in different levels leads that the necessary and sufficient data are offered for the organization and the managers did not involve in this data that capture their decision making power. *Measurement feedback and continuous monitoring help them in defining the corrective efforts for promoting the maintenance system. Using the measurement feedback not only was effective in modifying the work processes, but also was effective in modifying some of the goals, policies and organizational structure.

۴Towards flectronhc Customer Relationship Management: An e–CRM Solutions Development Methodolo
نویسنده(ها): ، ،
اطلاعات انتشار: Iranian Journal of Management Studies، اول،شماره۱، ۲۰۰۷، سال
تعداد صفحات: ۱۸
customer is felt more and more. Today organizations can't make it faraway without giving attention to their customer's needs. For this purpose organizations try out many concepts which can help them be leader in managing their customers. One such concept is the Customer Relationship Management (CRM). CRM has come a long way since its inception in business circles and its major change is felt in today's internet era. The internet has given rise to the e–CRM. The concept of e–CRM is to manage the customers through the Internet. In deploying CRMle–CRM solutions, organizations don't tend to plan strategically and also don't have a proper methodology in place that will guide them in rolling out their customer initiatives at any stage of their CRMle–CRM. By Taking the above view into consideration ...
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