توجه: محتویات این صفحه به صورت خودکار پردازش شده و مقاله‌های نویسندگانی با تشابه اسمی، همگی در بخش یکسان نمایش داده می‌شوند.
۱Sustainable Quality in downstream Supply–chain A novel model for incorporating sustainable continuous improvements in quality of delivery mechanisms in downstream supply chain using Fuzzy Logic
اطلاعات انتشار: هفتمین کنفرانس بین المللی مدیران کیفیت، سال
تعداد صفحات: ۱۳
Order fulfilment process is foundatio nal to all other supply chain improvements. On –time performance is an established competitive edge issue now. Better performers in on–time deliveries have unfailingly held larger market shares and in most cases hold added leverage to charge higher prices and premiums. Delivery reliability is single most valued dimension of customer service. Improving this single dimension increases sales and increase the margins of existing sales. Based on a comprehensive market research that tests the validity of the premises above; this conceptual research paper proposes a novel model for continuously improving the downstream supply chain performance by building sustainable quality into Producer–Retailer relationship . The model uses fuzzy logic to remove the underlying uncertainties in Producer – Retailer relationship; and based the fuzzy generated crisp values, takes a TOC (Theory of Constraints) perspective to focus on constraints identification in downstream supply chain (Producer –Retailer relationship) and pushing them out of the system. Along –with constraint management, the model proposes a novel method for building sustainable CI (Continuous Improvement) into the downstream supply chain.
Compared to the impacts the excellence or otherwise in downstream supply chain has on the revenues and profitability of a business, this field is generally under researched. Moreover, less and less businesses actually adopt structured approaches to achieve excellence here, since no
such model is available. The model demonstrates that sustainable quality in downstream supply – chain can prove to be the factor which would be the basis of market leadership among competitors. It also strengthens the case of JIT (Just in Time) production by potentially minimizing\removing the need of Finished Goods Inventory.<\div>

۲Knowledge Management in SMEs – Current Practices and Potential Benefits
نویسنده(ها): ،
اطلاعات انتشار: نهمین کنفرانس بین المللی مدیران کیفیت، سال
تعداد صفحات: ۱۱
Knowledge management (KM) is fast growing as a distinct source of competitive advantage among businesses. KM usually requires allocation of significant resources which are utilized through a greater focus on definite knowledge assets and the cultivation and development of channels through which knowledge flows. While such resource allocations and subsequent effective utilization can be associated with larger businesses; Small and Medium Enterprises (SMEs), being resource constrained by their very nature find it difficult to undertake and institutionalize KM. It can also be argued that among all the resources required for successful running of a business, SMEs can possibly mobilize and manage the Knowledge resource most effectively. This situation can be particularly crucial when we consider that SMEs form more than 90% of businesses in most countries; a SME sector doing effective KM can make significant contribution to any national economy. This paper investigates KM practices in SMEs. A particular focus is placed on existing literature that addresses the issues and opportunities concerning adoption of KM by SMEs. Based on the literature review, a survey of SMEs is conducted that probes into barriers prohibiting a wider adoption of KM by SMEs. Sectoral trends have also been investigated. All investigations have been conducted in northern industrial belt of Pakistan. Results indicate a greater want for KM adoption in SME sector and a clear performance gaps between adaptors and non–adaptors are shown. Results also show a need for a reliable model of KM in SMEs in contemporary literature. The results can potentially be used for public sector policy making regarding Small Businesses and successful entrepreneurial initiatives in SMEs.<\div>

۳Quality Management Practices in the Growing Telecom Industry – An Industrial Insight
نویسنده(ها): ،
اطلاعات انتشار: نهمین کنفرانس بین المللی مدیران کیفیت، سال
تعداد صفحات: ۱۰
Quality Management has made significant inroads into Telecom industry worldwide.Initiatives like TL 9000 Telecom Quality Management System aim to provide “a consistent set of quality expectations to drive efficiency and performance” in telecom industry worldwide. Companies are adopting various quality tools in this sector and even the latest Quality Management initiatives like Six Sigma are being used. Telecom industry is however in its growing stage and reliable data on adoption of Quality Management in this industry, particularly in developing economies, has not been drawn up. An extensive literature review has been done to explore the contributions addressing initiatives and issues in Quality Management in Telecom businesses. In parallel, Telecom business firms in Pakistan are investigated for their current and planned
Quality Management Initiatives, including TL 9000. The primary and expected outcomes of current and planned Quality Management programs and initiatives have also been explored. Telecom Industry in developing economies is attracting huge FDI (Foreign Direct Investment) in Pakistan and India, and in other developing countries; and the trend is expected to continue. The result of this study will contribute towards: • Decision making knowledge required by current and potential investors. • Provision of Industrial insight for practitioner and researchers worldwide.
• Addition to Sector Specific Quality Management Body of Kno wledge.<\div>
نمایش نتایج ۱ تا ۳ از میان ۳ نتیجه